I never received the emails regarding setting up a trusted device.
I have a business account holder.
Hi RachelHughley,
Thank you for your post and welcome to the Community.
We confirmed that there is a support ticket has been raised successfully in the TeamViewer ticket system.
For further support, our customer support representative will assist you further on the ticket.
Please kindly wait for their response.
Thank you for your understanding and patience.
Best regards,
Akiho
