Is it possible to cancel my subscription midway during the subscription year? If so, is it possible to get a refund for the remaining balance of the subscription year?
Hi @CaptOnH2O,
Thank you for reaching out to the community😊
Unfortunately, we are unable to assist in licensing, invoicing, or cancellation issues in the community.
In order to cancel your license, I kindly ask you to submit the support ticket from the link below.
👉Submit the support ticket
Regarding the subscription license, you may find useful information from our knowledge article: All about Subscription.
I hope this could be helpful.
Thank you for your understanding.
If you have any other questions, please don't hesitate to ask in the community!
Best regards,
Akiho
