Can I cancel a subscription early?

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Is it possible to cancel my subscription midway during the subscription year? If so, is it possible to get a refund for the remaining balance of the subscription year?

Answers

  • Akiho
    Akiho Posts: 1,265 Moderator
    edited November 2021
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    Hi @CaptOnH2O,

    Thank you for reaching out to the community😊

    Unfortunately, we are unable to assist in licensing, invoicing, or cancellation issues in the community.

    In order to cancel your license, I kindly ask you to submit the support ticket from the link below.

    👉Submit the support ticket

    Regarding the subscription license, you may find useful information from our knowledge article: All about Subscription.


    I hope this could be helpful.

    Thank you for your understanding.

    If you have any other questions, please don't hesitate to ask in the community!

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター