Can I cancel a subscription early?


Is it possible to cancel my subscription midway during the subscription year? If so, is it possible to get a refund for the remaining balance of the subscription year?


  • Akiho
    Akiho Posts: 1,265 Moderator
    edited November 2021

    Hi @CaptOnH2O,

    Thank you for reaching out to the community😊

    Unfortunately, we are unable to assist in licensing, invoicing, or cancellation issues in the community.

    In order to cancel your license, I kindly ask you to submit the support ticket from the link below.

    👉Submit the support ticket

    Regarding the subscription license, you may find useful information from our knowledge article: All about Subscription.

    I hope this could be helpful.

    Thank you for your understanding.

    If you have any other questions, please don't hesitate to ask in the community!

    Best regards,


    Japanese Community Moderator / コミュニティモデレーター