Did not receive activation email after payment

Nicky85

I purchase license on the 6/12 but only get to receive processing confirmation email.

Until now I didnt receive any activation email.

How long will the process take after payment?

Because I need to use it for work.I thought after payment it wont take so long. Very Disappointed

JoshP

Hello @Nicky85

Thank you for your post, and welcome to the TeamViewer community!

The activation email is a separate email, sent immediately after purchase along with the purchase confirmation. Please check your spam or junk mailbox folders to see if the activation email was sent there.

Should the issue persist, feel free to send me a PM and provide the email address used for purchase, and we can request the activation email be re-sent.

Thanks in advance!