I can not access my remote computer

782792217 · 2022-01-08T00:03:13+00:00

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I can not access my remote computer. I bought a licience. However, the system asked to buy a license.

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I can not access my remote computer. I bought a license. However, the system asked to buy a license. What is the phone number of tech support?

Thank you for your post and welcome to the Community😊

Considering the given information, a license activation may be the cause of the issue.

Could you confirm that you have done all the procedures for the license activation from our knowledge article, please?

The activation procedures are slightly different by license type, therefore, please make sure to check the appropriate guide for your license.

Alternatively, there are two methods to contact our customer support team for license users.

* If you have finished the process of license activation with your TeamViewer account, you can generate a ticket to get customer support.

*Please prepare your invoice number or order number beforehand, as confirming license information will be required for the phone support.

Hope this would be helpful.

Best regards,

Akiho