Why can't i enable MFA for other users?

Question

I have the role as an company administrator in Teamviewer management, but i can still only enable MFA for my OWN user. Why is that so?

JenW · Answer

Hi @FriisF & @terranceeellis,

Thank you both for your comments.

Please make sure that the following permission is authorized for the Company Administrator role: Allow full profile modification.

Please note that this screenshot is from the new interface TeamViewer Remote.

If you're still using the old interface, follow the steps mentioned in our article 📄 Update User Roles.

Let us know how it goes!

Best,

Jen

FriisF · Answer

Thanks for not replying TeamViewer

terranceeellis · Answer

updates ?