Issue with teamviewer license

1009053546
1009053546 Posts: 1
edited January 2022 in General questions

Dear TeamViewer Team.

I have an issue while using teamviewer. When I login in the teamviewer every time after two minutes disconnects my connection. And asked me to buy a license but I already paid for it.

I really appreciate your help in solving this issue. I bought a license under [removed per Community Guidelines]  and Name Jagdeep Singh.

Kind regards

Jagdeep Singh

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,250 Moderator ☑

    Hello Jagdeep (@1009053546) ,

    Welcome to the TeamViewer Community!

    I'm sorry to hear about the difficulties you've been having with the license.

    I will send you a private message, so you can reply with your personal information, and from there I will keep assisting you.

    Please let us know if you have more questions or concerns.

    Best,

    Carol


    Portuguese Community Moderator

  • .Carol.fg.
    .Carol.fg. Posts: 1,250 Moderator ☑

    Hello Jagdeep (@1009053546),

    I hope you are doing well! 🍀

    It is being a few days since we last talk.

    I just would like to confirm if after contacting our support team, you could activate your license.

    Please let me know if you have any further questions about the license activation or usage of TeamViewer.

    Have a great day! 🌞🌻

    Best, Carol


    Portuguese Community Moderator

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