free account but got an invoice

KingsleyBurton · 2022-02-13T04:49:22+00:00

There was an error rendering this rich post.

I have a free account but have just received an invoice for business account invoice ref: [removed per Community Guidelines]

I don't have a business account and can't submit a ticket at my account is marked as a Free account. This is the second year this has happened. How do I get this invoice canceled?

Regards

Kingsley

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Ying_Q

Hi @KingsleyBurton,

I am sorry to hear what happened to you and the best suggestion on solving the issue for you is to forward the cancellation request to TeamViewer Support Team for further investigation.

Kindly check your community inbox for more details please.

Thank you for your kind understanding!

Best regards,

Ying_Q

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