Hello. Through your software that I installed,

kourd · 2022-02-27T00:20:27+00:00

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Hello. Through your software that I installed, on 1.02.2022, the amount of Euros was transferred from my account at 5.17 minutes later. But I have only one code. I will send the code only if you can help me. I want it for the police. The address of the connection will be determined.

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Ying_Q

Hi @kourd,

Thank you for reaching out to TeamViewer Community and I am so sorry for your lost of property.

Please aware that TeamViewer is NOT associated with any of this instance.

We would like to ask you to report the instance to the local Police and start the investigation. This is particularly important because TeamViewer is subject to very strict data protection and privacy regulations, and can release sensitive data only to authorized individuals and authorities. ⚠You can report this on our website: https://www.teamviewer.com/en/report-a-scam/

More information on TeamViewer and scamming you will find here: https://community.teamviewer.com/t5/Knowledge-Base/TeamViewer-and-scamming/ta-p/4715

TeamViewer community blog post - https://community.teamviewer.com/English/discussion/109948/what-to-do-after-a-scammer-attack#latest

Hope you find the information would be helpful and let me know if we may help further on this case.

Again, Thank you and stay safe!

Best,

Ying_Q