long time waiting

User: "Joao10505"
Updated by Akiho

hi

i left my working place and i tried to connect my working computer in home but i don t know

why i can t have acess quickly i have to try many time some time take up 3 hour to acess.

any one can help me ?

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    User: "Ying_Q"
    Moderator ☑
    Updated by Ying_Q

    Hi @Joao10505,

    Thank you for posting and may I ask what happened on TeamViewer or your remote connection? Did you see any error message from TeamViewer? What did you say?

    On the other hands, Can you kindly restart TeamViewer Services then try again for connections please? Sometimes TeamViewer service might have stopped working.

    Feel free to comment below if you have any question.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员