I submitted my invoice number and it says a link will be sent but still don’t see it in my inbox or my junk folder.
After reading several posts I see that this is a typical issue with TeamViewer. I assume nobody will respond until it’s too late to cancel this subscription. You know that is why I am trying to activate…so I can submit a ticket…so I can CANCEL! You’ll just keep giving me the run around, then charge me another subscription fee!!!!! Thank you will say I can’t get a refund because it’s too late.
I am going to dispute this if you charge my card. I have tried every way possible to cancel this. You won't let me submit a ticket. You won't let me activate. I have put my invoice number in but no activation link was sent. Nobody will respond on the portal and actually help. I know that you are not going to respond until it's too late to cancel…if anyone responds at all. This is so ridiculous.
Hi Justin. I sent you my email address yesterday, but nobody else reached out. Did you get it and is someone working on it?
Hi @Toni100,
please send me your e-mail adress used for the purchase via private message.
I will have our team look into it and get it solved.
Best,
Justin
That’s why I’m trying to get the activation link…. So that I can submit a ticket. But it seems impossible at this point. How do I submit a ticket if I can’t activate? How do I activate if I can’t get the activation link? I am a paid user. I input my invoice number as asked when I tried to activate. A message then popped up saying a link would be emailed to me but if course there is nothing in my email, spam or junk folders. Any suggestions because this is really frustrating.
Thank you for your post✨
In this case, I recommend contacting our customer support team for further assistance.
Could you generate a support ticket via the below link, please?
📩 Submit a support ticket *Please sign in with your licensed TeamViewer account to generate a support ticket.
Hope this would be helpful.
Best regards,
Akiho
