What are the password requirements for unatttended access

motomarty · 2022-03-08T19:58:41+00:00

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With the recent versions of TeamViewer, there is a requirement for password complexity that wasn't there before. But I can't find what the password requirements are. Is it 8 characters, upper case, special characters, etc. I can't find what the exact requirements are.

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JoshP

Thank you for the clarification, regarding the specific issue encountered.

I can confirm the rules provided in the above linked articles are accurate - therefore, let us look closer at the issue you encountered 🔍

I attempted this as well using the same password structure, and it appears having two 2's at the end of the password causes the password to be considered "too weak"

However, if another key is entered after the identical keys then the password is accepted - ie Street+2022! or any character/number/letter is accepted and ok.

But here is where it gets interesting: The issue only happens for repeat number of 0 to 4 (00,11,22,33,44). Street+2055 and on work and do not appear as too weak and are accepted. This leads me to believe something may be occurring that will require further investigation - Please feel free to let me know if your findings differ here!

Regardless, we always recommend setting up Easy Access and Two-factor Authentication on your account for a seamless method of connecting to devices you need to access unattended.

In the meantime, we will report this internally and return with our findings when we have more info.

Thanks again!

motomarty

This still does not answer my question. If I try a password of Street+2022 it says its too weak. But if I try a password of Street+202 it works fine. What are the rules?

JoshP

Hello @motomarty

Thank you for your post, and welcome to the TeamViewer community!

We have some related information in our All About Passwords article:

Therefore, there should be no issue if you are using a password that contains what you mentioned. If too weak, TeamViewer will inform you:

The link in the pop-up takes you to another article of ours as well, where we go more in depth - I've linked it here below!

https://community.teamviewer.com/English/kb/articles/108681-best-practices-for-secure-unattended-access

That being said, are you encountering an issue where a password that should be accepted is not?

Thanks in advance!