i pay for a licence but my account keeps telling me i have been flagged for commercial use can someone please help me fix this
Hi @nicole1511,
Welcome to TeamViewer Community and We are here to help 😊
Have you activated TeamViewer license with your TeamViewer account?
Full information about TeamViewer Remote Access activation can be found from the following Knowledge article
If you have already completed the activation steps. Can you kindly signed in the licensed account prior the connections please.
Hope the information above would be helpful and feel free to comment below if we may assist you further with any other questions.
Best,
Ying_Q