Can you please cancel my subscription and not renew upon the scheduled renewal date.
Please advise when this has occurred, or how I can action this if this is not the correct forum.
Hi @WWCC,
Thank you for reaching out to us in TeamViewer Community!
Our dedicated support team will be able to assist with cancellation request.
You may contact the support team via support ticket with your licensed account.
If you encounter any difficulties on contacting support team, feel free to contact any community moderator for further assistance!
Let me know if we may help you further.
Best,
Ying_Q
Hi Ying_Q,
Thanks for the quick response. Unfortunately I have no login that is linked to a license so I cant access the support site.
I created a free account (with the same email address as our apparently licensed account) just to ask this question. I have never received an account activation email with a license or anything similar, even though we have paid for TeamViewer.
How do I get my license if I have never received it via email?
Thanks.
I am sorry to hear that you haven't received the license.
I have sent you a PM and can you kindly check the community inbox and provided the requested information please?
