Hello @harveylreid_94,
Do you have any specific error messages popping up during the installation?
Could you describe a little more your issue?
All the best,
/JeanK
Hi - I'm able to sign in no problem - I go to "download", and nothing happens...I have windows 10 - and when I try and troubleshoot with support...says I have to come to "community"
we have an older computer here at work, and it is working just fine?? Not sure where the disconnect is...