How to get the Adobe Reader pinch expand zoom feature to work during a remote session?

wrthissell
wrthissell Posts: 2
in Mobile

Dear Colleagues,

I want to use TeamViewer to show pdfs using Android Adobe Reader on a remote Samsung Galaxy S8+ device. The two finger pinch and expand zoom feature in Adobe Acrobat Reader does not work during a remote session from a Samsung Galaxy S20 Ultra to a Samsung Galaxy S8+. This same issue occurs with AirDroid, which I tried first.

The documents are too small to read with the default zoom setting upon opening the file. I have confirmed that the two finger pinch and expand zoom capability works on both Android devices, but not through using a remote session.

Thank you in advance for your assistance in helping me resolve this issue.

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