Deactivating a licence

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leoiii
leoiii Posts: 1
edited May 2023 in Licensing

I am helping a friend purchase and setup personal access to 3 computers. I inadvertently activated her licence under my account. How do I deactivate so that I can then activate under her account?

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  • Ying_Q
    Ying_Q Posts: 2,592 Moderator ☑
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    Hello @leoiii,

    Welcome to TeamViewer Community!

    I am sorry to know that you have accidently activated the license onto your account.

    However, TeamViewer support team is able to help out! Can you kindly raise a support ticket 📝 then the support agent is able to assist you for license deactivation on the account.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
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