link icon
Ask The Community

Cant Submit a ticket

sbresh Posts: 1 Newbie

Trying to submit a ticket and I keep getting redirected. I would like to cancel my subscription for a Full refund.



  • JoshP
    JoshP Posts: 844 Senior Moderator

    Hello @sbresh

    Thank you for your post, and welcome to the TeamViewer community!

    As mentioned in the Submit a Ticket article, please ensure you are signing into the support portal with the same account the license was activated on:

    If you keep getting redirected, please log out of the community and then attempt to access the support portal by signing in with the licensed account.

    Should the issue persist, our support teams are always happy to help - you can contact them using the local phone numbers found here:

    Hope this helps!

    Josh P.
    Senior Community Moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer