two-factor authentification for connections

Options
bscncd
bscncd Posts: 3 ✭✭
edited June 2023 in General questions

Hello there,

I've seen that it's possible to set up the tfa for connections so I tried it. I scanned the QR-code with my mobile decive an everthings seems to be good. But when I try to connect to the device with the teamviewer host installed, where I set it up I just see "authentification..."

I don't get any push on my iphone and so I can't connect to the device. :-(

I closed und opened Teamviewer Host but nothing changed. Can you help me?

Answers

  • JeanK
    JeanK Posts: 6,989 Community Manager 🌍
    Options

    Hello @bscncd,

    I've had users also having similar issues.

    Can I ask you which phone you are using? Android or iOS?

    /JeanK

    Community Manager

  • bscncd
    bscncd Posts: 3 ✭✭
    edited June 2022
    Options

    Hi JeanK,

    I am using iOS.

  • JeanK
    JeanK Posts: 6,989 Community Manager 🌍
    Options

    Could you please check if you have enabled the notifications for the TeamViewer app?

    image.png

    Go to Settings ➜ Notifications ➜ TeamViewer ➜ Allow Notifications

    /JeanK

    Community Manager

  • bscncd
    bscncd Posts: 3 ✭✭
    Options

    Hi, das hatte ich bereits überprüft und sieht alles aus wie bei dir. Es kommt aber dennoch keine Meldung?!

Trustpilot

Categories

This Week's Leaders