Adding existing account in a company profile doesn't work

ENNAJEH

Hi,

I have a corporate licence. So, I created a company profile and asked users to join this profile.

But, when I receive the notification to accept the user, the button "Accept" doesn't work correctly and the request status remains in progress in the user account.

How can I add existing account in the new company profile ?

Thanks a lot

JenW

Hi @ENNAJEH,

Welcome to our Community! 🌍

Could you please try to accept the user from another browser?

If you don't have another one available, you can clear your cache and delete cookies, then try to accept the user again.

Please come back to me if the issue remains the same 🙂

Best,

Jennifer