missing the license activation link and invoice email

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kasing2007
kasing2007 Posts: 2 โœญโœญ

I got my TeamViewer order confirmation email on 23June but still missing the license activation link and invoice (also checked the junk mail and got nothing). Please help me!

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  • .Carol.fg.
    .Carol.fg. Posts: 1,136 Moderator โ˜‘
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    Hello @kasing2007 ,

    Thank you for your message ๐Ÿ™‹โ€โ™€๏ธ

    For issues regarding license activation, we would advise you to contact our customer service by phone for faster support. Their contact information you can find here:

    Also, if you haven't done it yet, please make sure to add TeamViewer domain (@teamviewer.com) to the allowed list of your email server.

    Let me know if you need any further help.

    Best,

    Carol


    Portuguese Community Moderator

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,136 Moderator โ˜‘
    Answer โœ“
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    Hello @kasing2007 ,

    Thank you for your message ๐Ÿ™‹โ€โ™€๏ธ

    For issues regarding license activation, we would advise you to contact our customer service by phone for faster support. Their contact information you can find here:

    Also, if you haven't done it yet, please make sure to add TeamViewer domain (@teamviewer.com) to the allowed list of your email server.

    Let me know if you need any further help.

    Best,

    Carol


    Portuguese Community Moderator