missing the license activation link and invoice email

kasing2007

I got my TeamViewer order confirmation email on 23June but still missing the license activation link and invoice (also checked the junk mail and got nothing). Please help me!

.Carol.fg.

Hello @kasing2007 ,

Thank you for your message 🙋‍♀️

For issues regarding license activation, we would advise you to contact our customer service by phone for faster support. Their contact information you can find here:

https://www.teamviewer.com/en-us/customer-support/?sales#middle-card

Also, if you haven't done it yet, please make sure to add TeamViewer domain (@teamviewer.com) to the allowed list of your email server.

Let me know if you need any further help.

Best,

Carol

.Carol.fg.

Hello @kasing2007 ,

Thank you for your message 🙋‍♀️

For issues regarding license activation, we would advise you to contact our customer service by phone for faster support. Their contact information you can find here:

https://www.teamviewer.com/en-us/customer-support/?sales#middle-card

Also, if you haven't done it yet, please make sure to add TeamViewer domain (@teamviewer.com) to the allowed list of your email server.

Let me know if you need any further help.

Best,

Carol