Password invalid on Remote Computer

EnriMoizo · 2022-07-01T15:03:31+00:00

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So i'm 500km away from my office PC. I worked on it for 1 week connecting via team viewer, today it says password is not valid and doesn't let me to connect anymore to my office pc.

I have a teamviewer account and i can see my office pc in the list of "My computers". Is there something i can do to connect again to my office pc from this remote pc ???

I don't have idea why the password changed since i did set NOT a random password on the client PC.

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JenW

Hello @EnriMoizo,

Welcome to our Community! 🥳

In order to be sure to access whenever you want to the remote PC, you need to: make sure to tick the box Start TeamViewer with Windows and configure unattended access via these two different methods 👇:

Activate Easy Access on the remote device (so in your case, your office PC)
Set up a personal password in the TeamViewer settings of the remote device

I invite you to read the two articles above and decide which way you prefer.

❗ We strongly recommend activating Easy Access for unattended access as such access to your office PC will only be possible via your TeamViewer account.

Please reach out to us for further assistance,

Best,

Jennifer