Host computer screen as black

On the Host computer (ASUS Processor Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz 2.50 GHzInstalled ,RAM 24.0 GB, System type 64-bit operating system, x64-based processor) I cannot see the client computer (Samsung Chromebook) screen remotely. It comes up on the Host computer screen as black. Help!

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Hello @Raaber,

Welcome to the TeamViewer Community!

Which app did you install on the Samsung Chromebook? The TeamViewer Host or the TeamViewer QuickSupport?

/JeanK

Quick Support and Host

@Raaber - I checked with the development team and they could confirm that there is currently an issue with connections to Samsung Chromebooks.

I'll keep you updated once the issue gets resolved.

/JeanK

Any update available?

No updates to share at the moment. I'll keep you posted.

/JeanK

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