I can't get into other computer. It keeps telling me that it's not connected to internet and it is

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Welcome to the TeamViewer Community!

It could be that TeamViewer is not running on the remote computer.

Can you make sure TeamViewer is open on the remote side?

I hope to hear back from you.

/JeanK

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…