devices are not automatically added to our tenant/account

Question

previously when team viewer was installed the device hostname would automatically appear in out teamviewer consoles.  How do I re-nable this and move current clients to our tenant?

JeanK · Answer

Hello @plangton,

Great to see you posting for the first time! 🥳

If you want that the Host you installed is added to your Computers and Contacts list, you need to assign the device to your account.

You'll find how to proceed here:

📄 Assign devices to TeamViewer Account

You can also bulk-assign devices in a .msi deployment context.

More info here: 📄 Mass deployment on Windows - Overview

Let me know if this is what you were looking for.

/JeanK