reopening a closed account.

JakobKirkegaard

Dear Teamviewer,

I have deleted my account by accident, but have payed for a new year.

How do I get acces to my teamviewer?

My account number is [removed per Community Guidelines].

I have not recieved an activation code by mail.

Best regards,

Jakob Kirkegaard

Akiho

Hi @JakobKirkegaard,

Thank you for your post and welcome to the Community🎉😊

If a TeamViewer account was deleted, the entire account data would have been deleted and this data cannot be recovered later.

Therefore, it is required to create a new TeamViewer account and activates your license.

In order to get your license activation link, I recommend contacting our customer support team directly!

☎ calling the support helpline

*It is required to confirm your license information for phone support, therefore, please prepare an invoice or order number before making a call.

Best regards,

Akiho