Why I cannot see the view of a licensed user but I can established a connection?

joanna_chua2911
joanna_chua2911 Posts: 1
edited July 2022 in General questions

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Please refer to the attachment for a better point of view

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Answers

  • JenW
    JenW Posts: 1,221 Senior Moderator

    Hi @joanna_chua2911,

    Welcome to the TeamViewer Community! 🌍

    Could you please explain in more detail your use case?

    ❗ Please keep in mind to not share any confidential information (e.g TeamViewer ID, password, mail address) when posting a screenshot or message.

    We will await your reply,

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator