Hi, Im trying to use teamviewer and the remote user is saying they cannot drag and drop. What can I do to enable this? I'm on a mac and they are using a microsoft computer I believe.
Hello @TrentLane_1726,
Thank you for your first post on TeamViewer Community! 🥳
If the remote user has a Windows device, it is not possible to drag and drop from Windows to macOS (this feature is for Windows only).
You can either use the file transfer box or copy/paste the file.
To find more details about the procedure, please read our dedicated article 👉 Transfer files
Let us know if you have further questions,
Best,
Jennifer
