Keep getting notification: for licensing problem with connection partner

novtango

TeamViewer.png

Get a notification that states:

It seems there might be a licensing problem with your connection partner.

Connectint to this device requires a valid TeamViewer license for you or your connection partner.

No changes to my account or connections prior to this notification.

Akiho

Hi @novtango,

Thank you for reaching out to the Community.😊

Regarding the error message, you can find my colleague @Justin's guide on this thread: Team-Viewer keep asking for license but I'm a commercial user

Could you please check the above thread and try the method which applies to you?

If you have any questions, please don't hesitate to ask in the Community🍀

Best,

Akiho