Need help, desktop computer won't connect to internet. Says no connection to TeamViewer server.

Kims55

Was working just fine last week, then no internet. Does have the correct router info and password.

Says wireless network connection doesn't have a valid IP configuration.

Says something about a proxy server that's not there. Dont know about that. This is just my home computer. Please advise.

.Carol.fg.

Hello @Kims55 , 😃

Thank you for your post, and welcome to the TeamViewer Community!

TeamViewer requires access to the internet to remote connect (unless you're using it on LAN mode to connect to devices on your own network).

Sorry that I didn't fully understand your situation... if possible I would like some additional information:

• Is your computer connected to the internet?
• Did you attempt restarting your computer and the internet router already?
• Could show us a screen capture of the error message?
• What OS are you using?

I will wait for your reply to better assist you. 🙋‍♀️

Best,

Carol 👩🏻‍🦰🌷