using TV for multiple PC with same clone hard drive

GuangSheng

We facing very big issue here, we are equipment manufacturer.

We have to clone all HD to same copy then deploy to different PC, this end up all TV on those machine have the same ID, this make us not able to access and support.

Uninstall and reinstalling TV do not help.

Do anyone have solution for this?

JenW

Hi @GuangSheng,

Welcome to our Community! 🌍

As you already cloned the devices, we kindly ask you to follow the procedure for the troubleshoot, in our article: 👉 Use TeamViewer on cloned systems

❗ In order to submit a ticket, you need to be logged in with a licensed user account.

Let us know if you have any questions,

Best,

Jen