I haven't recieved any activation link for teamviewer .How do i activate my teamviewer without it .

Roger_Feste · 2022-08-15T09:26:33+00:00

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Roger_Feste

I am supposed to add my account to an existing company, but i do not recieve any activation e-mail. What do I do?

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JenW

Hi @Roger_Feste,

Welcome to our Community! 🎉

First of all, if you already created your account, please make sure to validate it via a confirmation email. If you don't see it in your main inbox, please check your Spam inbox.

Then, you need to use this link: https://login.teamviewer.com/cmd/joincompany in order to join the company profile. You will need the mail address of one of the company administrators. The process is explained in our article: 👉 Add an existing account

Once this part is done on your side, the administrator needs to accept your request.

Let us know if you need further assistance,

Best 🍀,

Jen

Roger_Feste

The problem is that I do not get any mail from teamviewer. So it is not possible to confirm my account. There are nothing in the spam filter, or my inbox.

JenW

Hi @Roger_Feste,

Could you please send me via Private Message, the mail address of your user account?

I can have a closer look at it 🧐

To send me a message, click on my profile picture, then the Message button.

Best,

Jen