Your new order is in processing

fedebogadostd
fedebogadostd Posts: 1
edited August 2022 in General questions

Hi, I bought a licence today, but still cannot use it. Customer service told me I have to wait 24 hours. I bought it becouse I need it now... It doesnt make sence. Is there a way to use it without waiting?

Comments

  • JenW
    JenW Posts: 1,156 Senior Moderator

    Hi @fedebogadostd,

    Welcome to the TeamViewer Community! 🙌

    Could you please check in your main inbox and the spam folder if you received any confirmation and activation emails?

    In the meantime, if you could activate your license, we would be happy to receive your confirmation 🙂

    Have a great day,

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator