email address change on TV forum (community)

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eric_vanh
eric_vanh Posts: 5 ✭✭
edited August 2022 in General questions

Hi,

simple question here,

I've changed my email address on **https login teamviewer com**

But somehow just can't find any way to do the same on here **https community teamviewer com**

Any clue / hint ?

Thks !

PS: links are troncated as newbes are not allowed to post actual link.

Érica van Hellsing,

Just a farm girl playing with codes and buttons

Comments

  • Ying_Q
    Ying_Q Posts: 2,645 Moderator
    edited September 2022
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    Hi @eric_vanh,

    Welcome to TeamViewer Community! 🎉

    May I ask for clarification from you about the email account.

    • Are you changing the email address for TeamViewer or TeamViewer Community?
    • When you are changing the email address, did you make the change in TeamViewer Management Console?


    At the same time, I would briefly share information about the TeamViewer account. It is registered with your chosen email address and you will use the account credentials to login on to TeamViewer software and TeamViewer Management Console.

    As TeamViewer Community is a standalone platform for TeamViewer products, you may use the same email address or a different one when you sign up with TeamViewer Community. When you made changes to your account in TeamViewer, it would not affect the account in TeamViewer Community.

    Hope my explanation is easy to understand and feel free to comment below if you need more help.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • eric_vanh
    eric_vanh Posts: 5 ✭✭
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    Hello,

    I'm trying to change my email address on https://community.teamviewer.com/English/profile/edit

    But can't, as there is no option for it, I see my (current) email address, but there is no way to actually access/change it

    On the other hand, on https://login.teamviewer.com/nav/profile/general

    I did change my email address just fine.

    Érica van Hellsing,

    Just a farm girl playing with codes and buttons

  • eric_vanh
    eric_vanh Posts: 5 ✭✭
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    So ... any update ? any idea how to change my email address on https://community.teamviewer.com ?

    Érica van Hellsing,

    Just a farm girl playing with codes and buttons

  • Ying_Q
    Ying_Q Posts: 2,645 Moderator
    Options

    Hi @eric_vanh,

    Thank you for your patience!

    TeamViewer Community is built on a different platform, the right to edit and change the email address of TeamViewer Community users is disabled by default. We are sorry for the inconvenience caused!

    If you would like to delete the registration of the TeamViewer Community account, kindly send a Private Message 📬 about your request to Community Moderator. We will take care of it for you.

    Best,

    Ying/TeamViewer

    Community Moderator/中文社区管理员