Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
Hi all, We are thrilled to announce that TeamViewer Remote is now officially live on the Microsoft Azure Marketplace. This makes it easier for IT teams to deploy TeamViewer through their existing Azure infrastructure. Why buy TeamViewer Remote on Azure Marketplace TeamViewer Remote with Microsoft Azure combines the best of…
Hi.. before 15 update I was able to access the host (which is samsung) from my mobile (samsung too) easy with the phone password..but now after the 15 update I need host permission to access the other mobile..this is very disappointing..my parents are old and they need my help to organise their phone..pls help.... Thanks…
Since last update (v15.66.5) I am getting white screen on main TeamViewer window. Other windows works fine when opened from tray icon. If I close and open TeamViewer from tray icon, it works fine, sometimes I need to repeat operation twice to work. This issue happens when computer goes idle, turn off monitor or switch…
Hi All. We have rolled out a little while ago 15.50.5.0 as bulk custom using MSI. I am wanting to force all installs (host) to a specific version. I have updated policy with the following: Check for new version - Daily *Enforce Install new versions automatically - All Updates (includes new major versions) *Enforce Update…
I have loaded quickviewer onto my Mum’s iPad, I have loaded Remote Access onto mine so that I can help my Mum with problems that she is having with her IPad. We can make a connection my remote access is denied… where am i going wrong?
I previously signed up for my TeamViewer account using my Apple ID. However, when I try to log in to the Management Console, I receive the following error: "This account uses third-party authentication. Please switch to the new interface and sign in using your third-party account provider." I'm unsure what the "new…
Our Company has SAML activated, on our domain, so if I try to log in with the free account, then it redirects me to MS Azure login Is there a way that I can just log into basic website. Delete the account and create user account from Company Portal?
I have installed TeamView on a Virtual Private Server running Ubuntu Server 24.04 via ssh. I have run the TeamViewer set, and the device has been added to MyComputers and Contacts on my client application. However, on the server I have the message "The framebuffer console seems to be unavailable or has the wrong format.…
can I get a new screen sent to me
I log in remotely to my pc while I'm away Problem is my pc lock screen says ctl alt del on it If someone were to press alt ctl del ID get booted from my session I simply want to have my lock screen running while I'm in a session nothing else, how do I achieve that ? I've tried researching this online with zero luck
Hello I would like to control from new mac (sonoma 14.6.1) my old mac (high sierra 10.13.6 I can not connect them although they have both now the same version (14 teamviever installed) But I get the error message on my new mac that the old mac has an older version installed. (I did have on my new mac the newest team viewer…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
What does Community have to do with success? More than you think - because to be better, we all need to be open to learn from those around us, both in the physical and online world. The path to improvement involves learning. Advancing each day requires stepping outside our comfort zones and expanding our knowledge beyond…