Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account and connect with other users!
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
Dear TeamViewer users, We are excited to announce a new feature for remote connections with TeamViewer: Remote guidance for iOS devices. This innovative addition allows supporters to provide real-time assistance to iOS users through a picture-in-picture window, enhancing the support experience. What is a picture-in-picture…
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
Hi there, I'm not really up to speed with TeamViewer so I've posted two questions. One received the standard "rebuke - not a rebuke" from @Nadin_W and helped solve the issue, the other, far more important question is sitting with quite a few others where they have each received multiple views but not one single comment.…
How can I return to the former view, which was by far much easier to use?
For the last few days, Teamviewer has logged me out of the account when using the software, and when I try to put in my password and log back in, it just sits there and I have to exit completely out of Teamviewer, restart it, in order to log in to the account. As well, because I thought there was a glitch, I uninstalled…
Looks like this was an issue in the past and it's happening again. On at least 2 machines that i know of, TeamViewer has logged itself out (multiple times) even after making sure that I've selected to keep that device logged in. The systems have not rebooted. This makes trying to connect to a remote device, well,…
Hello. I've been working on a project for quite some time for a community college. I need to be able to remotely control a screen from another computer and so I have arrived at teamviewer for a potential solution. However, I'm running into a problem. I have been able to successfully remote in to one raspberry pi, but the…
I connected to a computer yesterday, and today when I tried to connect to the same PC the connection is blocked. Neither I or the other person have changed anything in Teamviewer.
Dears, I am running TeamViewer on Win11 to remotely control my mothers Android Tablet (Lenovo tab m11). Access is working well but my mother cannot see my cursor, is there a solution to this? I want her to see a marker on the tablet when I move the mouse.
I am running TeamViewer full client 15.61.3_ARM64 on a server running Ubuntu 22.04.4 LTS ARM64. I cannot use Easy Access to connect to my server from my Windows 10 machine running TeamViewer 15.61.4. Whenever I try to connect to the server from Windows, TeamViewer’s window shows connecting for a couple of minutes before…
Hi Teamviewer Team, I would like to delete entries in the device groups. Unfortunately I can't do that. Can you help me? My license is free. Best regards Ralf
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…