my order

d4teeem

hi! my order [removed per Community Guidelines] is paid,but my account status is free

JeanK

Hi @d4teeem,

Great to see you posting for the first time! 🚀

This means that your license is not activated yet.

Depending on the license you have purchased, please follow the relevant activation guide:

📄 License Activation Guides - Overview

I hope this helps.

/JeanK

d4teeem

https://community.teamviewer.com/English/discussion/comment/138052#Comment_138052

I did not receive an email with an activation button, as it is written in the guide.