support team - customer care

myadel
myadel Posts: 2
edited September 2022 in General questions

Hi ..

how to contact the support team, its not easy to contact them, the worst ever, live chat (agents are currently busy) i waited more than 2 hours ..

any idea :-(

Answers

  • Akiho
    Akiho Posts: 1,411 Moderator


    Hi @myadel,

    Thank you for reaching out to us and we are sorry to read about the difficulties.

    There are a few ways to contact our customer support teams - phone support, chat, and support ticket.

    Could you please try to use phone support instead of chat?

    You can find a local number here: https://www.teamviewer.com/en/customer-support/

    Thank you in advance for your patience.

    If the difficulties persist, kindly tell us in the Community again.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター