ID and Password are not appearing


Dear all,

My use of Team Viewer is just for personal use to help my mother with the computer, so untill last Sunday it was working as usual, appearing to her the ID and the password and I could connect.

But today it isnt appearing, and the screen is in Portuguese like bellow.

I already create an account for me and my mother, by it still isn't appearing like this and impossible to connect.

Could you please help?


  • 888edu
    888edu Posts: 5 ✭✭

    Dear all,

    Could someone help, because I'm with the same problem.

    The ID and password isn't appearing anymore, and I also just use, for personal to help family and friend with simple tasks.

    Thank you