Hello @DouglasCathie,
Thank you for your question.
You can find a step-by-step guide on how to connect to TeamViewer in our article:
If you do not see the Remote Control interface on your TeamViewer, please double-check if you have installed the TeamViewer Full version.
I hope this helps you.
Please feel free to write us again if you have any questions!
Best,
Nadin
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