local Win7 station attempting to remote control WinXP station gets error
local Win7 station attempting to remote control WinXP station gets error "remote TeamViewer is running an old version which is out of date". But both computers are on the same old version both running 13.2.36224. How can we get this to work?
Answers
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Hello @gmusto,
Great to see you posting for the first time! 🚀
The free version of TeamViewer is only available and usable with the latest version on both sides of the connection (currently TeamViewer 15.x).
You will find all the information you need in our Knowledge Base article here: 📄 Use TeamViewer's latest version
📌Note: If the hardware used on the local or the remote side of the connection is not compatible with the latest version (please see our compatibility article here: 📄 Supported operating systems, there is, unfortunately, nothing we can do to make the free version work. We thank you in advance for your understanding.
I hope that this could at least answer your question.
/JeanK
Community Manager
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