Hello,
We meet some issues with Apple devices. As soon as user's iphone is on call, it stop QuickSupport after a few seconds. Impossible to take remote control and call the end user at the same time. No issue with Android devices.
It does like a black screen they session is frozen or out.
Would you have any tip for that please because it is really annoying. Helpdesk can't be efficient.
Thank you in advance for your feedback.
Dimitri.
