licensed teamviewer showing free

laprairie1 Posts: 1 Newbie
edited May 2 in Licensing

Hi there,

I just signed up to a teamviewer license and it says that my account is a free account.


Its not allowing me to connect to more than 1 device, yet im allowed to 3 with my license.



  • JeanK
    JeanK Posts: 6,899 Community Manager 🌍

    Hello @laprairie1,

    Great to see you posting for the first time! 🚀

    I can see that your TeamViewer Remote Access license is not activated on your account.

    Please follow the activation steps as described here:

    📄 Activate your Remote Access license

    Once activated, you will be able to connect to your 3 remote devices.

    Let me know if you have any further questions! I'll be happy to assist.


    Community Manager