licensed teamviewer showing free

laprairie1

Hi there,

I just signed up to a teamviewer license and it says that my account is a free account.

Why?

https://www.screencast.com/t/L3SRrm3tDGIa

Its not allowing me to connect to more than 1 device, yet im allowed to 3 with my license.

Thanks

JeanK

Hello @laprairie1,

Great to see you posting for the first time! 🚀

I can see that your TeamViewer Remote Access license is not activated on your account.

Please follow the activation steps as described here:

📄 Activate your Remote Access license

Once activated, you will be able to connect to your 3 remote devices.

Let me know if you have any further questions! I'll be happy to assist.

/JeanK