After adding my laptop to the account I can't connect to the other computer
Answers
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After adding my laptop to the account I can't connect to the other computer
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Hello @Drmeadows,
Great to see you posting for the first time! 🚀
Could you please help us to understand your issue by adding more details?
What process are you following to connect? Do you see any error messages?
Looking forward to your reply.
/JeanK
Community Manager
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I downloaded Team Viewer to the laptop and added my computer list to the laptop but when I click on any of the computers listed it comes up saying Can Not establish a connection and it takes me back to the opening screen that shows my list of computers.
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Hi @Drmeadows,
Thank you for getting back to me.
Could you please check the status bar at the bottom of TeamViewer's interface when connecting and see if any specific messages are showing up?
Looking forward to your reply.
/JeanK
Community Manager
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I downloaded Team Viewer to the laptop and added my computer list to the laptop but when I click on any of the computers listed it comes up saying Can Not establish a connection and it takes me back to the opening screen that shows my list of computers.
The bottom bar says the connection can not be established. It seems there may be a licensing problem with your connection partner. Connection to this devise requires a valid Teamviewer license for you or your connection partner.
I can use any of the other computers to connect to each other however even though my laptop is part of the computers listed the laptop can not connect to those computers.
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