New TeamViewer waste of time survey

GavDaniels

I see that TeamViewer have employed some ‘let’s get a positive spin’ marketing company to do a survey to promote how good they are.

a big bunch of leading questions that can only produce a positive answer for them.

it’s no wonder I have 6 customers cancelling their corporate licenses and moving to an opposition product.

how about actually addressing some of the inconveniences and deficiencies in the product!!!

JeanK

Hello @GavDaniels,

Thanks a lot for your post. We appreciate it when people take the time to express their feedback in our channels.

You can address all your pain points by using the feedback feature within our client.

Furthermore, you can also provide your feedback via ticket to our customer support here.

Surveys are made to understand the use cases of our users across the globe so we can keep delivering the best remote control solution out there.

We thank you in advance for your trust and understanding.

/JeanK