Managed devices

JaromirC · 2022-12-17T21:33:52+00:00

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Hi,

lately TV starts to show me, that I`m reaching my limit of Managed Devices. I tried to somehow manage those "Managed Devices" for example exporting list of them - is there an option to export somehow this list?

Second question - to "Managed Devices" TeamViewer counts only my devices or also devices shared with me (from another account)?

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JeanK

Hi @JaromirC,

Welcome to the TeamViewer Community! 🚀

Indeed, you can export your Managed devices. To do so:

Log in to your Management Console: https://login.teamviewer.com/.
Go to Company administration.
Go to the Managed Devices tab.
Click on Download CSV.

Only your devices are counted as Managed devices. The shared devices are counted for the users to which the devices are assigned.

I hope this could answer your questions!

Let me know if you have any further questions! I'll be happy to assist.

/JeanK

JoeNZ

I tried this but it only gives out the TeamViewer Device ID, I need an export also showing the actual Device / Computer Name

Cedli

this export is useless, it will not show the name of the device or the group in which it is included

bcatoe

Yes, it should list the device name and group and should be a very easy fix for Dev to tackle. When can we expect this to be included?

I have 2 more questions about this report.

There is a column titled Company Managed. What does Yes/No mean?
Why is the Last Active column blank for every single entry?