How do I unfreeze my android after being taken over through this quick support app

Wooty69
Wooty69 Posts: 3
edited January 2023 in Mobile
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unfreeze

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  • Wooty69
    Wooty69 Posts: 3

    I called a toll free number for assistance for updating my financial information in my seller account and he told me to download TeamViewer quick support to enable remote help

    I was apprehensive but only have 2 days to reopen my website

    He was guiding me through the process and my android froze up. I was getting instructions from him and I was frustrated because nothing worked so I disconnected and figured I could call this company to ask for tech support .no luck

    I then read reviews of people being scammed for hundreds of dollars and ongoing security issues so I called my bank and placed a hold on my account until this is sorted out I have another cell phone to use but still can't turn off the locked up phone I did remove it's sim card but don't know enough about this problem to proceed

    Sos

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