I had unauthorized access to a machine by "CT Consulting"

rllynothx · 2023-01-27T05:38:07+00:00

There was an error rendering this rich post.

They illegally accessed a machine from ID [Removed as per Community Guidelines]. I just reinstalled TeamViewer after 4 years of non-use. The passwords were all new, yet somehow someone was able to start a session on my machine? They did this multiple times, moved my mouse and I physically disconnected my ethernet and firewalled TeamViewer.

Find more posts tagged with

Accepted answers

All comments

exposure

TeamViewer will remove data in your post, but not reply? This is a very disconcerting issue as is what you've posted. Hopefully someone actually assists you.

JoshP

Hello @rllynothx

Thanks for your post. We are sorry to hear you were contacted in this manner.

Please know that confirmation of connection or successful use of either the random current password or a saved password is always needed in order to connect to any device running TeamViewer.

In order to understand what may have occurred, I would recommend submitting this via the following form:

https://www.teamviewer.com/en-us/trust-center/resolute-misuse-prevention/

This will allow you to provide more information as well as TeamViewer logs directly to the team best suited to look into what may have occurred.

@exposure Regarding the removed information, please know that per our Community Guidelines, we must remove any personal information from posts; this includes TeamViewer IDs. I hope this helps clarify!

If either of you have any further questions, please do not hesitate to ask! Take care.