Spam from Viber asking to connect

GregorRodev · 2023-02-02T19:14:17+00:00

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Hi All,

Today my mom viber account got hacked and her contacts start receiving this message:

Моля, свържете се с моето устройство като отворите [removed per Community Guidelines]

Като алтернатива можете да посетите [removed per Community Guidelines] и въведете моя TeamViewer ID [removed per Community Guidelines].

It translates to:

Please connect to my device by opening this: [removed per Community Guidelines]

As alternative you can go to

[removed per Community Guidelines] and enter my TeamViewer ID [removed per Community Guidelines].

I am not sure who's TeamViewer ID this is, or this is legit TeamViewer invite, although the links seems to be pointing to TeamViewer not to any other url.

Is there a way for you to check on this and potentially block this ID?

Also to check where this is opening a connection to?

Attached is the actual message being sent to all contacts.

Have you received any other complaints for such activities?

Thanks in advance.

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Accepted answers

JoshP

Hello @GregorRodev

Thanks for your post. We are sorry to hear you and your mother had to experience this situation.

In any case, you can share any information you may have on the following form:

https://www.teamviewer.com/en-us/trust-center/resolute-misuse-prevention/

Please let us know if we can be of any further assistance.

All comments

JoshP

Thanks for the clarification @GregorRodev

It is definitely a unique case - regardless, the form provided will still allow you to share any information you may have about the occurrence with our security team.

They would be best equipped to assist in providing any clarification or information.

Thanks in advance!

GregorRodev

@JoshP ,

Thanks, I will raise this to security team.

Appreciate your response.

JoshP

Hello @GregorRodev

Thanks for your post. We are sorry to hear you and your mother had to experience this situation.

In any case, you can share any information you may have on the following form:

https://www.teamviewer.com/en-us/trust-center/resolute-misuse-prevention/

Please let us know if we can be of any further assistance.

GregorRodev

Hi Josh,

Thanks for your reply.

This was not a scam call. She didn't connect to any scammers at all.

At the time the spam happened the diveces at home were idle.

The question is, tho whom this ID belongs.

I am almost positive it is not to any of our computers/phones, so wondering if you try to connect to it, where it will connect to and what would happen?

Why would someone spam in such a way. Usually scammers are asking you to accept their connection, but this is the opposite.

Thanks