Software license renewal

I need to renew the license of the software for another year

Answers

  • Ying_Q
    Ying_Q Posts: 2,761 Moderator

    Hi @roiroiroi,

    Thank you for visiting TeamViewer Community!

    TeamViewer subscription licenses generally renew automatically on the renewal date. If you are in doubt or need any assistance in confirming the order, I kindly ask you to contact TeamViewer Support Team☎ for further discussion and confirmation.

    We appreciate your understanding and wish you a pleasant day!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • AlBrouilette1664_
    edited February 4

    Regarding license [removed per Community Guidelines] please let me know the following:

    Is the renewal date 3/20/25?

    What will the renewal cost be this year? Last year I believe it was [removed per Community Guidelines]

  • Akiho
    Akiho Posts: 1,431 Moderator

    Hi @AlBrouilette1664_ ,

    Thank you for reaching out to the Community.

    You may be able to find the information from the Customer Portal, which allows you to manage customer data, invoices, and subscriptions. Please check if you are able to access the system, as the activation of Customer Portal is required to gain access.

    If you encounter any issues while accessing a Customer Portal or if you have any concerns about your subscription license, please contact our Customer Support team directly for further assistance due to security and privacy reasons.

    Thanks in advance for your understanding.

    Best,

    Akiho

    P.S. We do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data. Thanks for your understanding that we will remove such information immediately.


    Japanese Community Moderator / コミュニティモデレーター

  • Mark_Zech
    Mark_Zech Posts: 14

    It usually renews automatically.