I'm using my own custom Teamviewer Host and this combined with the quick support feature under the "Help me" button.
We are pushing the host with Microsoft Endpoint manager and this works great!
For a user to request support they need to:
- Open teamviewer
- Click on "Help me"
- Click on "Request support
Now I'm looking for a quicker way to activate the Quicksupport, because normally we use the quicksupport app, but this Host gives us so much more options, also for elevated access etc etc.
So I was hoping I could create a shortcut with an extra target parameter to start teamviewer but immediately initiate a quicksupport request.
Any options?
Thanks!