Hello @dchurchill ,
Thanks for your post and welcome to our Community!
For difficulties with ticket creation or questions regarding cancelation, we would advise you to contact our support team directly by phone or chat.
Please let us know how it goes, and if you need any further help.
Best, Carol 👩🏻🦰🌷
thank you carol. support was able to correct the issue
Hi @dchurchill , thanks for sharing!
We're happy to hear our support team already assisted you! 🙌
Let us know if we can help you with anything else.
Have a great day!